General Manager, User Experience & Design - full time

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United Technologies Corporation (UTC) has a deep history of innovation that brings together big thinkers, problem solvers and a culture for pushing the boundaries of what’s possible. Our global reach and rich history uniquely positions us to succeed in the new digital economy. Our investment in digital innovations will make travel better, people safer and urbanizing cities more comfortable and connected.

UTC is committed to leading in the digital era and will unleash the size and scale of its businesses on the digital world of big data and the Internet of Things. We are looking for the very best thought and technology leaders who will help grow our Digital Accelerator in Brooklyn, New York – In a vibrant, urban, oasis overlooking the iconic Brooklyn Bridge. Come join us in this journey.


We are seeking a highly motivated leader to be the General Manager, User Experience & Design for United Technologies’ Digital Accelerator in Brooklyn, NY. This leader will leverage their deep expertise in UI/UX to build a world-class team that will directly impact the next-generation of our apps and products. This individual will be a player-coach that will build a best in class user experience practice for United Technologies, while executing on critical ‘spotlight’ projects for our customers.

This position will provide the unique opportunity to operate in a start-up-like environment within a Fortune 50 company. Our digital focus is geared towards releasing the insights inherent UTC’s best-in-class products and services. Together we aim to achieve new levels of productivity by changing the way we work and identifying new sources of growth for our customers.


8+ years of related work experience

Experience building and managing a team of designers… Digital Agency experience preferred

Extensive knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research

Ability to convey concepts through wireframes, flows, storyboards, and mockups

Fluency in digital design tools, such as Photoshop, Illustrator, Sketch

Fluency in creating quick and dirty prototypes (for example: click-throughs with Keynote, interactive prototypes with Flinto or Axure, animations with AfterEffects, Invision, etc…)

Familiarity with coding and/or understanding of architecture for web and mobile experiences (JavaScript/CSS/HTML, Objective-C, etc…)

Creative problem-solver with the ability to work with a blank slate and inspire others

Collaborate effectively with remote team members, including designers, researchers engineering, product management, marketing and others

Strong influencing and negotiating skills; with excellent written & verbal communication. Must be great at working well in cross functional teams under tight deadlines.


MA/MS degree in Design, HCI, CS, or related experience

About United Technologies – NYSE UTX:

With revenues of approximately $57 billion, United Technologies Corporation (UTC) is a Fortune 50 company that provides high technology products and services for the aerospace and commercial building industries. Our aerospace businesses include Pratt & Whitney and UTC Aerospace Systems. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines. UTC Aerospace Systems is one of the world’s largest suppliers of technologically advanced, aerospace and defense products.

Our commercial building businesses include Otis Elevator and Climate, Controls & Security. Otis is the world’s largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. UTC Climate, Controls & Security is a leading provider of heating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems. These companies are leading to safer, smarter, sustainable and high-performance buildings.

Ranked among the world’s greenest companies, we do business in virtually every country of the world and have over 200,000 employees globally.

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